News & Updates

This Jacksonville Company is Looking to Streamline Medical Manufacturing

Jacksonville Business Journal

By Jensen Werley, Reporter

This Jacksonville company is looking to streamline medical manufacturing

The iTraycer mobile-based app helps sales reps track the locations of medical devices.

Medical Tracking Solutions Inc., a Jacksonville-based medical technology company, is partnering with a major medical manufacturer with its game-changing inventory management system.

OMNIlife science Inc., a Massachusetts-based orthopaedic device company with more than $50 million in revenue, is the latest to sign up for MTS’ inventory product iTraycer. MTS COO Jonathan Tillman said OMNI is one of MTS’ largest clients.

The iTraycer software, Tillman said, is a solution for managing the unique medical device supply chain, which varies from most products.

When a manufacturer ships a medical device, ownership isn’t transferred until the point of surgery, when ownership is given to the patient.

Without an inventory management system, medical manufacturers know where their product is in a region — like North Florida — but have no way of knowing where in North Florida it is, or whether the five specific screws a patient needs are in the right hospital.

The inventory tracking, said Tillman, can give real-time data on where products are, which can ultimately be life-saving in making sure a patient’s needs are met.

“We see visible improvement immediately,” Tillman said of implementing the system. One medical manufacturing client in the Midwest — he declined to say which — was staying at work until 9 p.m. every night to get orders fulfilled for that day because it had grown so much. Tillman said iTraycer was installed on Monday, and after a small learning curve, workers were leaving work by 5 p.m. on Wednesday.

“We’re able to see a big impact like that, with people working for the company getting a better work life,” he said.

The system also reduces errors. Much of health care is still paper-based, with handwritten and faxed orders sent to manufacturers.

“It’s really old school,” said Tillman. “You can imagine a lot of information gets lost and never makes it to the manufacturer. Or information can be misentered if there are problems with the doctor’s handwriting. There’s a delay in how long it takes a piece of paper to get to a fax machine. With this, things can start happening in a real-time fashion.”

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